You can find hundreds of classified ads for AC services, installation, repairs, and even replacements online. But with a plethora of options to choose from, how do you filter out the rest from the best? You just cannot dial the first number that pops up in your search and expect the best value for money service. There are a number of factors to consider before you can ask for a free quote. Here are six useful tips that will help you narrow down from the list of available vendors in your neighborhood.
Learn more about AC servicing
AC installation and repairs may seem like a straightforward job. But you cannot know for sure until the day you hire a repairman. Without even dismantling the unit, services can cost you a few hundred dollars solely for inspection. So, when you are paying top dollar, ensure that the provider employs qualified technicians who know their job well. It also helps reading up on basic components and repairs you can expect. This way, the contractor cannot take your inexperience for granted and quote unrealistically. You can even compare multiple quotes online to ensure a good deal.
Check credentials and qualifications
Professional AC services must have all the licenses and certifications from governing bodies in the country. The ACCA (Air Conditioning Contractors of America) or ASHRAE (American Society of Heating, Refrigeration, and Air Conditioning Engineers) offer special licenses for residential and commercial AC maintenance. Technicians employed with these services may acquire additional certifications for handling special equipment. This includes dealing with complex HVAC repairs from the NATE (North America Technician Excellence). It pays to check all these credentials when you ask for a quote.
Itemized cost list
AC repairs can cost you a few hundred bucks at the least. Moreover, many of these expenses are not covered under damage and liability insurances. While services will give you a free estimate after initial inspections, always ask for an itemized cost breakup. The vendor must provide an explanation for all charges, technicians fees, material and components costs, and taxes that are levied on AC services. A cost breakup will also let you compare services before signing a contract to get the best value for money deals.
Check the type of services provided
After you have decided on a spending budget, consider the services that the vendor is willing to offer. From basic maintenance, tune-ups, and AC filter cleaning to component replacements, the vendor must be well equipped to provide special AC repair services under a single contract. Services must be of top quality so that you do not have to worry about the unit breaking down during the peak of the summer season. Check if AC services are available 24/7. It is better to choose a repair company that can provide emergency services even if they charge a higher premium after normal business hours.
Read reviews and consider referrals
Customer satisfaction is the number one factor to consider while choosing AC services for installation, repairs, and maintenance. You must read comprehensive online reviews about the quality of services. Also, check Consumer Reports, Yelp, and Trustpilot to crosscheck reviews and comments posted on the vendor website. Any disparity in information is a red flag, indicating it could be a paid or sponsored review. Another safe option is to hire services that have been previously employed by friends and family in your neighborhood. Referrals can even earn you the friends and family discount with some providers. You can request additional background information of the technicians who work in the company to be sure.
Don’t let low pricing offers sidetrack you. There is no harm in asking for a discount and availing service coupons for repairs and replacements. But do not let the price determine the quality of service. Expertise matters when it comes to professional AC repair or replacement, so ensure the service you choose can cater to your needs. See if the service offers any financial considerations to help customers make easy payments, in cash or online. Check to see if the services offer eco-friendly maintenance and repair solutions to help you reduce your carbon footprint.